Service Restoration Flowcharts - Interactive Video

These troubleshooting flowcharts show step-by-step procedures that find and fix 14 common service outages. Each full-page block diagram identifies every step, warns of safety hazards, and shows how to get service restored quickly and safely. Use this disk to cover troubleshooting procedures in the classroom — and from a truck laptop in the field as a pre-job refresher. The flowcharts show efficient troubleshooting solutions for these common problems:

Restore Feeder

• Feeder out
• Radial feed to one transformer
• Radial feed to multiple transformers
• Loop feed
• Tap with recloser

Restore Equipment

•  Overhead transformer
•   Single-phase underground transformer
•   Three-phase underground transformer
•   Outdoor lights

Restore Proper Voltage

•  At conventional transformer
•   At dual-voltage transformer
•   Associated with tap setting
•   At meter - general
•   At meter - improper line-to-neutral voltage

14 flowcharts, by Georgia Power